Payment & Order

1. Payment

We accept PayPal and major credit and debit cards, including Visa, Mastercard, American Express, Diners Club, and JCB, subject to availability at checkout.

Full payment is required before an order can enter production. Because our personalized products are made to order according to the design and customization details provided by each customer, production begins only after payment has been successfully confirmed.

To complete your purchase, select Proceed to Checkout or PayPal Checkout. You will then be directed to the appropriate secure payment page to enter your payment information and finalize the transaction.

You do not need a PayPal account to use an eligible credit or debit card through PayPal when guest checkout is available. The payment methods shown during checkout may vary depending on your location, currency, device, and payment provider.

Payments are processed through secure third-party payment providers. Chic Chiffon does not directly process or store your complete credit card details on its servers.

If your payment is declined or cannot be completed, please check that your card information and billing address are correct before trying again. You may also contact your bank or use another available payment method.

For further assistance, contact our Customer Service Team at info@chicchiffon.myshopify.com with the subject line “Failed Payment.” Please include your name, relevant order details, and a screenshot of the error message if available. Do not send your complete card number or security code by email.

2. Order Confirmation

After your order and payment have been successfully submitted, you will receive a confirmation email containing your order number, purchased items, personalization details, billing information, and shipping address.

Please review this information carefully and contact us immediately if anything is incorrect.

An order displaying the status “Payment Pending” usually means that the transaction has not yet been completed or confirmed by the payment provider. If payment fails, you may receive an email containing instructions to retry the transaction or select another payment method.

Your order will not enter production or be shipped until payment has been successfully received and confirmed.